Terms of use of this website

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Appleton Christmas Barn’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Appleton Christmas Barn’ or ‘us’ or ‘we’ refers to the owner of the website whose details are given above. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Copyright notice

This website and its content is copyright of Appleton Christmas Barn 2010. Product designs are the copyright of the original manufacturers/distributors of said products. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

General conditions

If you place an order with us it is taken that you have read and agreed to our terms and conditions. These terms and conditions may be updated at any time, please read them every time before you make an order.

You must be 18 years old or older to purchase from this website. By placing an order with this website you confirm that you are 18 years old or older.

We reserve the right to decline to accept an order from any individual.

All products are listed subject to availability. We reserve the right to change prices and availability without notice.

Every effort is made to ensure that all photographs, descriptions and prices are accurate. We reserve the right to re-quote a price where the wrong price has been displayed in error.

The photograph and description must be used together to gain an impression of an item. If clarification is needed as to any aspect of an items appearance, size or proper use please contact us by email or phone. Colours may not reproduce entirely accurately due to the restrictions of photographic equipment and the variances in computer display settings.

Where the words “gold”, “silver”, “pearl”, “crystal” or “jewel” have been used in descriptions they refer to the colour or appearance not to the original precious substance.

Please pay careful attention to any assembly instructions and safety notices supplied with products.

Cancellation policy

In the event that you have changed your mind or don’t like the product/s you may cancel within 8 working days of the day on which you receive your order. Please inform us of your decision straight away by email or letter.

If you decide to cancel before the order is dispatched you may telephone us on 01865 862908 to inform us and then follow this up in writing either by email or letter. If an order has been cancelled before it is dispatched then a full refund, including postage costs paid, will be made.

If you want to cancel an order that is already delivered, items must be returned to us at your own expense and in resaleable condition within 14 days. Resaleable condition means undamaged, unopened and unused. Please ensure the items are well packed. Please obtain proof of posting when returning goods.

Once the items have been received and they are in an acceptable condition a refund of the full purchase price will be made to the card that was originally used to make the purchase. Postage costs will not be refunded. This does not affect your statuary rights.

No refunds will be made until goods are returned to us in good condition and the payment from the customer has fully cleared to our account.

Faulty or damaged goods

In the event that the goods that you receive are damaged or faulty please contact us to discuss.

Delivery

Prices quoted are for UK mainland addresses. Delivery to parts of Scotland, Northern Ireland, the Scottish Highlands and Islands, the Channel Islands, the Isle of Man and the Isle of Wight may incur an additional postage cost to the customer. We will contact you if an extra cost is relevant to your order

Please allow up to 10 working days for delivery of your order, however most orders are dispatched within 2 days.

For standard delivery (2-3 working days from dispatch) purchases up to £10 are subject to £2.75 postage, purchases over £10 are charged at £4.95.

Our 2 Day Express Delivery service is available for £6.75. Orders received by 12 noon Monday to Wednesday will be delivered within 2 days. Thursday orders will be delivered Monday. Friday, Saturday and Sunday orders will be delivered on Wednesday.

Please note that we do not deliver on Saturdays or Sundays.

If you would like to reserve an item to purchase personally at our shop please contact us by email to arrange this.

Overseas orders – please contact us by email with details of the items you wish to purchase and we will give you a quote for delivery.

Privacy policy

All information collected by us will be used only for the purpose of fulfilling your order. Your information will not be passed to any third party unless this is needed to complete your order. That third party will not use this information for any purpose other than delivering your order.

Online payments are handled by PayPal, please consult their terms and conditions for information on their privacy policy.

About us

Appleton Christmas Barn is run in partnership by David and Ione Gow.

Our contact details are as follows:

We are not currently VAT registered.

Hengrove Farm, Eaton Road, Appleton, Oxfordshire OX13 5JJ | VAT #: 129382793 | © 2018 Appleton Christmas Barn | Terms & Conditions